Rs. 200 delivery across Pakistan · Cash on delivery available

Information & support

Privacy policy

How Medluck handles your information

Last updated: 18 October 2026

Information we collect

  • Order and delivery information, including your name, phone number, email address when provided, and delivery address.
  • Order, product, and support information needed to process and assist with purchases.
  • Technical and usage information such as browser/device details, IP-related information, cookies, and site interactions.

How we use information

  • To process, confirm, deliver, and support orders.
  • To communicate about orders, customer-service requests, and, where permitted, promotions or updates.
  • To improve the website, understand store performance, prevent abuse, and protect our services.

Service providers and tracking

We use service providers that help us operate the store, including Supabase for commerce data and authentication, and Google and Meta tools for analytics and advertising measurement. These providers process information only as needed to provide their services. We do not sell personal information.

Cookies

Cookies and similar technologies help the site function, remember preferences, measure traffic, and evaluate advertising performance. You can manage cookies through your browser settings; disabling some cookies may affect site functionality.

Security, choices, and changes

We use reasonable safeguards to protect information, but no online system can be guaranteed completely secure. You can contact us to ask about your information or marketing preferences. We may update this policy by posting an updated version on this page.

Contact Medluck

Office # 12, Shah Faisal Market / Rang Mahal Building, Robson Road, Karachi.
0332-9174421
support@medluck.pk
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